Last updated: 6 October 2026
Bhozza Nostra (Pty) Ltd, trading as Bhozzanostra Creative Studios, respects your privacy. This policy explains what personal information we collect through this website, why we collect it, who we share it with, and what rights you have. It is issued in terms of section 18 of the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Who we are
We are the responsible party for the personal information collected through bhozzanostra.co.za.
- Registered name: Bhozza Nostra (Pty) Ltd
- Trading as: Bhozzanostra Creative Studios
- Registration number: 2017/448513/07
- Registered address: 07 Alula Complex, Eastern Lane, Wilgeheuwel, Roodepoort, Gauteng, 1724
- Business address: 4 Mia Drive, Jukskei View, Waterfall City, Midrand
- Email: hello@bhozzanostra.co.za
- Telephone: +27 61 418 1094
2. Information Officer
Our Information Officer is Tshepo Lethoko, Director. All privacy queries, data subject requests and complaints should be addressed to hello@bhozzanostra.co.za and marked for the attention of the Information Officer.
3. What we collect
Information you give us. When you complete the enquiry form on our Contact page we collect your first name, last name, email address, telephone number, indicated budget range and the content of your message. Every field is one you choose to complete.
Information collected automatically. Our hosting provider records standard server log data, including your IP address, browser type, device type, the pages you visit and the date and time of your visit. This is used for security and troubleshooting.
We do not knowingly collect personal information from children under 18, and we do not collect special personal information as defined in section 26 of POPIA.
4. Why we collect it
- To respond to your enquiry and to take steps towards concluding a contract with you, where you have asked us to.
- To protect the website against spam, abuse and unauthorised access, which is in our legitimate interests.
- To keep business records where we are required to do so by law.
We do not sell your personal information, and we do not use it for direct marketing without your separate consent.
5. Who we share it with
We share personal information only with the service providers needed to operate this website and respond to you:
- Xneelo – website hosting and email delivery (South Africa).
- Our appointed website operator – a service provider engaged by us for website development and maintenance, which processes personal information on our behalf and under our instruction, subject to a written agreement as required by section 21 of POPIA.
- Google – reCAPTCHA, used to distinguish genuine enquiries from automated spam, and Google Maps, used to display our location.
- Dropbox – encrypted off-site storage of website backups.
Google and Dropbox process data outside South Africa. Where personal information is transferred across borders we rely on section 72 of POPIA, which permits such transfers where the recipient is subject to laws or binding agreements providing an adequate level of protection.
We may also disclose personal information where we are required to do so by law or by a competent authority.
6. Cookies
This website uses a small number of cookies and similar technologies:
- Essential cookies set by WordPress, needed for the site to function.
- Google reCAPTCHA, which assesses whether a form submission is automated.
- Google Maps, where the map on our Contact page is displayed.
We do not use advertising or cross-site tracking cookies. You can block or delete cookies through your browser settings, although parts of the site may not work correctly if you do.
7. How long we keep it
Enquiry form submissions are retained for 12 months from our last contact with you, after which they are deleted from the website database and from our email records. Where you become a client, the records relating to that engagement are retained for the period required by South African tax and company law.
8. How we protect it
We maintain reasonable technical and organisational safeguards, including encrypted connections (HTTPS) across the whole site, two-factor authentication on administrator accounts, a web application firewall, restricted administrative access, and encrypted off-site backups. No system is completely secure, and we cannot guarantee absolute security, but we will notify you and the Information Regulator of any security compromise affecting your personal information, as required by section 22 of POPIA.
9. Your rights
Under POPIA you have the right to:
- be told what personal information we hold about you, and to receive a copy of it;
- ask us to correct or update information that is inaccurate, irrelevant, misleading or out of date;
- ask us to delete or destroy information we no longer have a lawful basis to keep;
- object to our processing of your personal information on reasonable grounds;
- withdraw any consent you have given, at any time, without affecting processing that took place before you withdrew it;
- complain to the Information Regulator.
To exercise any of these rights, email hello@bhozzanostra.co.za. We may ask you to verify your identity before we act on a request. We will respond within 30 days. Requests for access to records are dealt with under our PAIA Manual.
10. Complaints to the Information Regulator
If you are not satisfied with how we have handled your personal information, you may lodge a complaint with the Information Regulator:
- Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
- Postal: PO Box 31533, Braamfontein, Johannesburg, 2017
- Complaints email: POPIAComplaints@inforegulator.org.za
- General enquiries: enquiries@inforegulator.org.za
- Telephone: 010 023 5200
- Website: inforegulator.org.za
11. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Material changes will be brought to your attention on this website.
12. Contact us
Bhozza Nostra (Pty) Ltd t/a Bhozzanostra Creative Studios
4 Mia Drive, Jukskei View, Waterfall City, Midrand
hello@bhozzanostra.co.za
+27 61 418 1094